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ACT! 6.x Course Outline

Creating a database

  • My Record
  • Connecting to Word and Outlook

Entering a contact record

  • Entering the name properly
  • Id/Status
  • Adding a note / Filters

Finding Contacts

  • Lookup menu
  • Keyword search

Scheduling

  • Calls, Meeting To-dos
  • Clearing Activities
  • Task List
  • Calendars
  • Recording an ad hoc history
  • Emailing an activity

Writing a letter, email

  • Mail merge
  • Creating a template
  • Email templates
  • Printing

Reports

Entering Sales Opportunities

Setting up a network

Synching to PDA

Synching to other remote users

Synching to a 2nd computer

Backup, maintenance and restore

Questions & Answers

 

 

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ACT! 10.x Course Outline

Getting Started

  • Opening the demonstration database
  • Tour of the ACT! screen
  • Creating a new ACT! database
  • Selecting the Layout
  • Filter setting for tabs
  • Create a new contact record
  • Editing a field drop down list
  • Editing an existing contact
  • Add a note to a contact
  • Preview off/on for Notes
  • Creating a duplicate contact
  • Create a secondary contact
  • Converting ACT! 3-6 databases

Finding Contacts

  • Lookup Basics
  • Right-click to lookup a contact in any field
  • Lookup and Narrow
  • Lookup and Add to Lookup
  • Lookup using keyword search
  • Lookup Previous
  • Lookup Annual Event

Scheduling

  • Schedule a Call
  • Timing a call
  • Schedule a Meeting
  • Schedule a Recurring Event
  • Clearing a scheduled activity
  • Dealing with Alarms
  • Scheduling a private activity
  • Schedule an Activity with Multiple contacts
  • Creating an activity series

Day to Day Working in ACT!

  • Starting your day with the Task List
  • Ad-Hoc History recording
  • Using the Mini-calendar

Company Records

  • Creating Company Records from contact record
  • Linking a contact to company
  • Static and Dynamic linking
  • Updating Linked contacts
  • Adding a Division to a company

Sales Opportunities

  • Creating a Sales Opportunity

E-Mail Via ACT!

  • Connecting to Outlook Email
  • Setting ACT! History options

Questions & Answers

 

 

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