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ACT! Platinum Care
Successfully manage and grow your business with help from ACT! Platinum Care, an annual subscription-based service that offers valuable business resources to ACT! users. Get the resources and tools to move your business to the next level.
With a one-year subscription, you get:
- ACT! Upgrade Assurance -- Your initial purchase of ACT! Platinum Care, and subsequent annual renewal fee, includes upgrades to your ACT! product released during the contract period. This insures you have the latest software upgrades and the most up-to-date enhancements for your ACT! software.
- Exclusive Business Specialist Forums - Access to essential business tools and online forums on topics including business planning and marketing strategies, leadership development, and effective presentations – all moderated by business specialists.
- SandlerSM Sales Training - Learn from the best! Sandler teaches an effective sales training methodology which has helped sales reps and managers around the world. ACT! Platinum Care subscribers receive a full year of access to the Sandler Broadcast Center which has been customized for ACT! Platinum Care users. Access includes e-lessons, podcasts, an Extended DISC® individual assessment, Sandler e-newsletters, and one complimentary sales training session at a local Sandler TrainingSM center.
- Exclusive Add-on Offers - Get even more out of ACT! by taking advantage of exclusive add-on offers available only to ACT! Platinum Care subscribers.
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Total Care = Plat Care + Edge
ACT! Edge is designed to save time and boost productivity by providing corporate customers with access to our Senior Support Specialist team. This annual support plan includes phone, chat, and e-mail support for 12 months. Renewable annually, as an option.
ACT! Edge Support Includes:
- 12 months of phone, Email, and Live Chat Assistance with our ACT! Support Specialists.
- Phone Service is available 12 hours a day, Monday-Friday, 8:30am-8:30pm EST.
- Live Chat Assistance is available Monday-Friday, 9:00am-5:30pm EST.
- Access to our team of Senior Level Support Specialists.
- Voice message service for non-urgent issues with a guaranteed 4 business hour response time.
- Email non-urgent issues anytime and receive a 4 business hour turnaround.
- Free password recovery.
- Discounted database repair service if required.
Requirements:
- Compatible with all ACT! by Sage Single and Multi User 2006–2009 products as referenced in Sage's Obsolescence Policy.
- Your system must meet the minimum requirements to be eligible at the time of purchase and will be required by Support Specialists when troubleshooting issues.
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