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PRODUCT | TAPI.NET
 Professional
Telephone Management with ACT!
TAPI.NET enables you to take incoming calls, make
outgoing calls and record them immediately in ACT!.
Highlights
- Popup
The popup window can be freely placed on your screen and configured
for your convenience. Only once you click on the popup window is a call
placed or an incoming call accepted.
- Phone Numbers
All call numbers contained in the database are displayed. Fax and modem
numbers can be suppressed.
- Open Tasks
All telephone appointments for the current day are displayed and can
be dealt with in turn. The tasks can then automatically be designated
as accomplished.
- Return to Previous Tasks
If you are currently working on a contact and a call comes in, you can
switch to the caller within ACT!. After the call, you can return to
the previous contact.
- Setting up a Contact
If you are called by someone whose number is not in the database, you
can immediately create a contact, enter the call number, and make a
note of the call and a possible date for calling back.
- Copying
You can add call numbers into an already-existing contact.
- Choice of Fields
You can choose the fields to be displayed.
- 2. Contact
If a 2.Contact is calling you, see the related Contact.
Incoming Calls
- Without Headset
After picking up a call, the contact must be confirmed by mouse click.
The timer starts, the contact is displayed and a History-record is created.
- With Headset
By clicking on the contact, the call is accepted, the timer is started,
and a History-record is made.
- Not Accepting a Call
The incoming call is recorded in the history and an activity (incoming
call) is generated.
Outgoing Calls
- Scheduled Outgoing Call
A scheduled outgoing call is immediately initiated from the To-Do List
in ACT!. If you click on it, the contact is dialed, the activity is
de-activated, and a record is created. If you do not reach the contact,
the activity at hand is deferred.
- Unscheduled Outgoing Call
An unscheduled outgoing call is initiated immediately from a contact,
a website or an email. A record is generated. If you do not reach the
contact, a new activity is created.
Other
products by CRMADDON FACTORY:
ImportIT.NET
Import Excel into ACT!. FREE TRIAL
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$159 -- 1 User
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*Requires:
Adobe
Acrobat Reader
NOW WORKS WITH SKYPE!
System Requirements:
- ACT! 2005 (v7) or newer
- TAPI.NET works with every standard Tapi version
1.1 or 2.0
Compatible with:
ACT! 7 / 2005
ACT! 8 / 2006
ACT! 9 / 2007
ACT! 10 / 2008
Technical
Support
provided by CRMADDON FACTORY
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