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  Tech Support

 

 

 

 
   
 

ACT Mobile Messenger

 
 

Generally the basic email support is all that is required for a single user of the software. However, a premium service is included for Multi-User licence customers for a period of 30 days. All support outside of this is covered by pre-paid incident support. Custom development is available on request.

Basic:
Free Email Support is available
support@actmobilemessenger.com (Email)

Premium:
Skype Support is available for 30 days to Multi-User Licences 
9:00AM - 5:00 PM EST M-F

On Demand:
On Demand Technical Support 
$25.00 per incident (15 mins)
9:00AM - 5:00 PM EST M-F

Support requiring developer resource
$50.00 per incident (30 mins)
9:00AM - 5:00 PM EST M-F

Custom Software Development
Integration beyond product feature/functionality
$100.00 per hour (Free Quotation based on specification)

 

 
 
   
 

ACTWiz.com

 
 

www.actwiz.com (web)
Support@actwiz.com (email)
225 255-0408

 

 
 
 

 

 
 

ActAddOns.eu

 
 

contact@actaddons.eu (email)
www.actaddons.eu (web)
+49 2132 13189 18 (tel)
+49 2132 13189 99 (fax)
8:00 AM - 5:00 PM PST M-F
30 days free support by email or, if necessary, by phone.

 

 
 
   
 

ADS Programming Services

 
 

ssmith@adsprogramming.com (email)
www.adsprogramming.com (web)
205-222-1661 (tel)
9:00 AM - 5 PM M-F CST
No charge for standard questions

 

 
 
   
 

Allied Financial Software, Inc.

 
 

info@software4advisors.com (email)
www.software4advisors.com (web)
800-831-7636 (toll free)
770-475-0495 (tel)
770-234-4196 (fax)
8:30 AM - 5:30 PM EST M-F

 

 
 
   
 

ASDS Computer

 
 

www.asdscomputer.com/support (email)
www.asdscomputer.com (web)
888-202-3573 (tel)
303-465-6465 (tel)
303-465-2768 (fax)

 

 
 
   
 

Aspire Technologies

 
 

support@quotewerks.com (email)
407-248-1481 (tel)
407-248-1482 (fax)
9:00 AM - 5:00 PM EST M-F
QuoteWerks Support Policy and Offerings
FREE Support Included with all Purchases

 

 
 
 

 

 
 

BearTooth Data

 
 

support@beartoothdata.com (email)
www.beartoothdata.com (web)
1-866-722-5483 (tel)
6:00 AM - 5:00 PM PST M-F
No charge for standard questions.

 

 
 
 

 

 
 

Baxsoft

 
 

techsupport (email)
www.baxsoft.com/ (web)
No charge for standard questions.

 

 
 
 

 

 
 

betterACTnow

 
 

info@betteractnow.com (email)
8:00 AM - 5:00 PM PST M-F
We only provide email technical support for this product.

 

 
 
 

 

 
 

Card Scanning Solutions

 
 

info@card-reader.com (email)
213 867-2625 (tel)
419 735-24196 (fax)
8 - 5 PM PST M-F
No charge for fax or email questions

 

 
 
 

 

 
 

C. I. Corporation

 
 

rick@cicorp.com (email)
800-319-3190 (toll free)
888-892-3660 (fax)
8 AM - 8 PM EST M-S
No charge for standard questions. Charge for in-depth/development questions.

 

 
 
 

 

 
 

CompanionLink Software, Inc.

 
 

support@companionlink.com (email)
www.companionlink.com (web)
503 243-5200 (tel)
7:00 AM - 4:00 PM PST M-F
No charge for standard questions

 

 
 
 

 

 
 

ContactMonkey

 
 

support@contactmonkey.com (email)
www.contactmonkey.com(web)
416-304-9696 (tel)
416-304-9697 (fax)
9:00 AM - 5:00 PM EST M-F
No charge for standard questions.

 

 
 
 

 

 
 

Cornerstone Solutions, Inc.

 
 

info@cornerstonesolutions.com (email)
www.cornerstonesolutions.com (web)
877-661-5200 (tel)
8:00 AM - 5:00 PM CST M-F
No charge for standard questions

 

 
 
 

 

 
 

CRM AddOn Factory

 
 

Free support via:
Manuals, FAQs and Knowledge Base

Or email  support@crmaddon.com

Click here for our Ticket system

Our telephone numbers are:
203 541-0040 North America
44 203 026-9402 UK
49 8282 800 400 Germany
We’re located in the Central European Time (CET) zone.

Support time is till 11am, but our ticket system is online 24h, and monitored at least 16 hours a day.

 

 
 
 

 

 
 

CRM Integration Systems

 
 

info@calloncrm.com (email)
http://www.CallOnCRM.com
(web)
480 295-3390  (tel)
602 532-7245  (fax)
No charge for standard questions within first 90 days of ownership. Telephone support: $30 for the first 30 minutes; $ 30 for each additional 30 minutes. No charge for fax or email questions unless in-depth, which bills at $ 30 hour.

 

 
 
 

 

 
 

Cubix Software

 
 

support@cubixsoftware.co.uk (email)
www.cubixsoftware.co.uk (web)
+44 1642 350609 (tel)
M-F 9-6 GMT
FREE Technical support via email or the support forum

 

 
 
 

 

 
 

Data Fields Manager, Inc.

 
 

Data Fields Manager provides free support 30 days after the purchase of the product. Any other support beyond 30 days falls under the guidelines of the 3 types of support provided to our customers. For more information please visit: http://www.datafieldsmanager.com.

 

 
 
 

 

 
 

Datastream Consulting Services

 
 

support@datastreamcs.com (email)
www.datastreamcs.com (web)
646-216-9249 (tech support)
8:00 AM - 5:00 PM PST M-F
No charge for installation help / standard questions within first 90 days of ownership. After 90 days, Telephone support: $ 45 per incident.

 

 
 
   
 

DripMarketingLetters.com

 
 

lori@dripmarketingletters.com (email)
www.dripmarketingletters.com (web)
646-402-5907 (tel)
Pretty much 24/7
No charge for standard questions. You may ask strategy questions in our DripMarketingCamp.

 

 
 
 

 

 
 

Durkin Computing, LLC

 
 

Support@DurkinComputing.com (email)
Free online support
www.ContactListPlus.com (web)
973-625-1119 (tel)

 

 
 
 

 

 
 

DYMO Corporation

 
 

support@dymo.com (email)
www.dymo.com (web)
203-661-9700 (tel)
203-661-6533 (fax)
9:00 AM - 5:30 PM EST M-F
No charge for standard questions

 

 
 
 

 

 
 

Effective Solutions

 
 

support@effsolutions.com (email)
www.QSalesData.com(web)
414-525-2975 (tel)
262-790-1880 (fax)
8:00 AM - 5:00 PM CST M-F
No charge for standard questions. Assistance with data clean-up, imports, database customization, and other advanced services is billed at $150/hr.

 

 
 
 

 

 
 

eGrabber

 
 

support@egrabber.com (email)
www.egrabber.com (web)
408-872-3103 (tel)
408-872-3109 (fax)
8:30 AM - 6:00 PM PST M-F
No charge for standard questions

 

 
 
 

 

 
 

Endicia.com

 
 

support@endicia.com (email)
www.endicia.com (web)
800-576-3279 x130 (toll free)
650-321-2640 (tel)
650-321-0356 (fax)

 

 
 
 

 

 
 

Envelope Manager Software

 
 

tech@envmgr.com (email)
www.envelopemanager.com (web)
800-576-3279 (toll free)
650-321-2640 (tel)
650-321-0356 (fax)
7:00 AM - 5:00 PM PST M-F

 

 
 
 

 

 
 

E Tech Systems Inc.

 
 

support@oakpro.com (email)
847-352-4770 (tel)
9:00 AM - 5:00 PM CST M-F
E-mail Support: Free.
Telephone Support: $165 / hr

 

 
 
 

 

 
 

Exponenciel

 
 

support@exponenciel.com (email)
www.exponenciel.com (web)
514-587-6067 (tel)

 

 
 
 

 

 
 

Fill-Staff

 
 

info@fillstaff.com (Public Email)
support@fillstaff.com (For Customers)
www.fillstaff.com (web)
479-270-5035
8:00 AM - 5:00 PM CST M-F
No charge for standard questions. Charge for in-depth/development questions.

 

 
 
 

 

 
 

Fortier Consulting, Inc.

 
 

mike@fortierconsulting.com (email)
www.fortierconsulting.com (web)
603-330-0583
501-694-7699 fax
8 AM - 5 PM EST M-F
No charge for standard questions within first 90 days of ownership. Charge for in-depth/development questions.

 

 
 
 

 

 
 

Global Data Vault

 
 

helpdesk@globaldatavault.com (email)
www.globaldatavault.com (web)
214-363-1900 x2 (tel)
214-279-0835 (fax)
9:00 AM - 5:30 PM M-F Central Time
No charge for standard question

 

 
 
 

 

 
 

Hero Technical Solutions Inc.

 
 

support@yourcrmhero.com (email)
www.yourcrmhero.com (web)
800 260-2243 (toll free)
877-310-5519 (fax)
8:00 AM - 5:00 PM EST M-F
Free technical support via e-mail

 

 
 
 

 

 
 

HK Consulting

 
 

info@forsolutions.ca (email)
www.forsolutions.ca (web)
877 216-2057 (toll free)
8:00 AM - 5:00 PM EST M-F
No charge for email questions unless in-depth, which bills at $ 95 hour.

 

 
 
 

 

 
 

Hogan Data

 
 

AddOns@HoganData.com (email)
http://hogandata.com (web)
210-375-5832 (tel)
866-879-0340 (fax)
8:00 AM - 5:00 PM M-F CST

 

 
 
 

 

 
 

Information Optics Corp.

 
 

Technical Support for InfoOptics for Windows is available from the software publisher at 1-609-607-0778 x 2.

 

 
 
 

 

 
 

J2X Technologies

 
 

support@handheldcontact.com (email)
800-939-4737 (tel)
9:00 - 5:00 PM EST M-F

 

 
 
 

 

 
 

MAXPRO

 
 

lou@maxprosystems.com (email)
www.maxprosystems.com (web)
407 830-5108 (toll free)
10:00 AM - 6:00 PM EST M-TH
No Charge for Standard Questions; Charge for technical support is $35 per 15 min.

 

 
 
 

 

 
 

Mondo Media, Inc.

 
 

activate@mondolessons.com (email)
http://www.mondolessons.com (web)
312-527-3133 (tel)
9:00 AM - 5:00 PM M-F CST
Software installation included as part of software pricing. For additional training and consulting: Telephone support: $ 0 for the first 5 minutes; $ 160 for each additional 60 minutes. Billable in 15 minute increments.

 

 
 
 

 

 
 

The New Hampton Group

 
 

holmes@cornerstonesolutions.com (email)
713-661-5200 (tel)
713-661-5096 (fax)
No charge for standard questions via fax or email unless in-depth which bills at $200 per hour. Telephone support: $50 first 15 minutes, $50 for each incremental 15 minutes.

 

 
 
 

 

 
 

Northwoods Software Corporation

 
 

Support (web)
Inquiry (web)
www.crmaddons.com (web)
800-226-4662 (toll free)
603-886-5780 (tel)
603-886-5913 (fax)
9:30 AM - 5:00 PM EST M-F
No charge for standard questions

 

 
 
 

 

 
 

Patricia Egen Consulting

 
 

support@egenconsulting.com (email)
www.egenconsulting.com (web)
423-875-2652 (tel)
423-875-2017 (fax)
8:00 AM - 6:00 PM EST M-F
No charge for standard questions. Charge for in-depth/development questions.

 

 
 
 

 

 
 

PersonalCRM

 
 

General support -- general support information
Problems -- to contact us with a problem
408-426-8089 (tel)
9:00 AM -5:00 PM PST M-F
We provide free phone support for 30 days from date of purchase and then free email support for up to 6 months from date of purchase. After that we provide telephone support: $30.00/first 15 minutes, $25.00 for each incremental 15 minutes. No charge for email questions unless in depth, which bills at $150.00/hour consulting rate.

 

 
 
 

 

 
 

Project KickStart

 
 

Web form support (Free support)
www.projectkickstart.com (web)
Answers to frequently asked questions (FAQs) for all known issues are posted to our website here. The fastest resolution to your problem is to first review our FAQs before contacting Technical Support.
9:00 AM - 5:00 PM PST M-F

 

 
 
 

 

 
 

Remote Tech Group

 
 

support.rtgroup.com (web)

 

 
 
 

 

 
 

Resource Dynamics

 
 

www.resource-dynamics.com (web)
support@resource-dynamics.com (email)
727-360-0533 (tel)
727-367-8452 (fax)
8:30 AM - 5:30 PM EST M-Th
8:30 AM - 5:00 PM EST F
Closed on major US holidays

 

 
 
 

 

 
 

Scan and Organize

 
 

www.scanandorganize.com (web)
support@software4advisors.com (email)

 

 
 
 

 

 
 

Seamless CRM

 
 

http://seamlesscrm.co.uk (web)
support@seamlesscrm.co.uk (email)
+44 (0)8454300900 (tech suppt)
M-F 9-5 GMT
Tech Support Policy: Please visit the knowledege base section on our website in the first instance to see frequently asked questions and help videos.
Every order for Seamless Opportunities (no matter how many licences that includes) comes with 30 days free technical support. Support is provided over the telephone and by e-mail but is restricted to technical functional issues, not set up or template creation. You can get help with these things by purchasing a Jump Start or Design Kit in Seamless Opportunities Extras.
Pay-as-you-go telephone and online support to deal with any technical questions you may have about Seamless Opportunities is available at $2.45/min+VAT billable in 15 minute blocks.


 

 
 
 

 

 
 

Sonoma Enterprises

 
 

sales@sonomaenterprises.com (email)
support@sonomaenterprises.com(email)
866-340-1905 (fax)
No charge for email for the 1st year; after the 1st year support renewal is $59/year with discounts for multiple years. If the question cannot be answered via email there is a provision on the website to request a call back and we will call the customer and resolve their questions.

 

 
 
 

 

 
 

Standss (South Pacific) Limited

 
 

support@standss.com (email)
M-F 8-5 GMT+12
Free Email Support

 

 
 
 

 

 
 

Stonefield Systems Group Inc.

 
 

support@stonefieldquery.com (email)
800-563-1119 (tel)

 

 
 
 

 

 
 

Swiftpage

 
 

support@swiftpage.com (email)
877-228-8377 Option 2 Toll Free

 

 
 
 

 

 
 

SystemsNet

 
 

support@systnet.com (email)
www.systnet.com/ (web)
215-340-1951 (phone)
215-340-2288 (fax)
9:00 AM - 5:00 PM EST M-F
No charge for standard/non technical questions within first 30 days of ownership.
For Technical Support: $ 150 per hour, minimum of  ¼ quarter hour.

 

 
 
 

 

 
 

Tandem CloudTop

 
 

sales1@cloudtopoffice.com (email)
cloudtopoffice.com (web)
866-710-4228 (tel)
8:00 AM - 5:00 PM CST M-F
Level 1 plus errors support

 

 
 
 

 

 
 

Template Zone.com

 
 

support@templatezone.com (email)
617-441-3171 (tel)
617-441-5992 (fax)
9:00 AM - 6:00 PM EST M-F
No charge for standard questions unless in-depth within first 90 days of ownership.

 

 
 
 

 

 
 

Tolana Publishing

 
 

Call the AddOn Store 800 806-5288

 

 
 
 

 

 
 

TopLine Results Corp.

 
 

www.toplineresults.com (web)
800-880-1960 (tel)
8:00 AM - 5:00 PM CST M-F
Call for support details.

 

 
 
 

 

 
 

Windswept Software

 
 

support@photoact.net (email)
info@photoact.net (general information)
www.windsweptsoftware.net (web)
508-540-5458 (tel)
508-540-3440 (fax)

 

 
 
 

 

 
 

Wolf's Byte Productions

 
 

dwolf@howtosoftware.com (email)
www.howtosoftware.com (web)
858-538-8565 (tel)
858-538-5266 (fax)

 

 

 


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CONTACT US
 1-800-806-5288
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