Tech Support

ACT Mobile Messenger

Generally the basic email support is all that is required for a single user of the software. However, a premium service is included for Multi-User licence customers for a period of 30 days. All support outside of this is covered by pre-paid incident support. Custom development is available on request.

Basic:
Free Email Support is available
support@actmobilemessenger.com (Email)

Premium:
Skype Support is available for 30 days to Multi-User Licences 
9:00AM - 5:00 PM EST M-F

On Demand:
On Demand Technical Support 
$25.00 per incident (15 mins)
9:00AM - 5:00 PM EST M-F

Support requi-ring developer resource
$50.00 per incident (30 mins)
9:00AM - 5:00 PM EST M-F

Custom Software Development
Integration beyond product feature/functionality
$100.00 per hour (Free Quotation based on specification)

ACTWiz.com

www.actwiz.com (web)
Support@actwiz.com (email)
646-419-4908

ActAddOns.eu

contact@actaddons.eu (email)
www.actaddons.eu (web)
+49 2132 13189 18 (tel)
+49 2132 13189 99 (fax)
8:00 AM - 5:00 PM PST M-F
30 days free support by email or, if necessary, by phone.

ADS Programming Services

ssmith@adsprogramming.com (email)
www.adsprogramming.com (web)
205-222-1661 (tel)
9:00 AM - 5 PM M-F CST
No charge for standard questions

Allied Financial Software, Inc.

info@software4advisors.com (email)
www.software4advisors.com (web)
800-831-7636 (toll free)
770-475-0495 (tel)
770-234-4196 (fax)
8:30 AM - 5:30 PM EST M-F

ASDS Computer

www.asdscomputer.com/support (email)
www.asdscomputer.com (web)
888-202-3573 (tel)
303-465-6465 (tel)
303-465-2768 (fax)

Aspire Technologies

support@quotewerks.com (email)
407-248-1481 (tel)
407-248-1482 (fax)
9:00 AM - 5:00 PM EST M-F
QuoteWerks Support Policy and Offerings
FREE Support Included with all Purchases

BearTooth Data

support@beartoothdata.com (email)
www.beartoothdata.com (web)
1-866-722-5483 (tel)
6:00 AM - 5:00 PM PST M-F
No charge for standard questions.

Baxsoft

techsupport (email)
www.baxsoft.com/ (web)
No charge for standard questions.

betterACTnow

info@betteractnow.com (email)
8:00 AM - 5:00 PM PST M-F
We only provide email technical support for this product.

Card Scanning Solutions

info@card-reader.com (email)
213 867-2625 (tel)
419 735-24196 (fax)
8 - 5 PM PST M-F
No charge for fax or email questions

C. I. Corporation

rick@cicorp.com (email)
800-319-3190 (toll free)
888-892-3660 (fax)
8 AM - 8 PM EST M-S
No charge for standard questions. Charge for in-depth/development questions.

CompanionLink Software, Inc.

support@companionlink.com (email)
www.companionlink.com (web)
503 243-5200 (tel)
7:00 AM - 4:00 PM PST M-F
No charge for standard questions

Compu-Tutor, Inc.

support@compu-tutor.net (email)
www.Compu-Tutor.net (web)
610-260-0300 (tel)
9:00 AM - 5:00 PM EST M-F
No charge for standard questions

ContactMonkey

support@contactmonkey.com (email)
www.contactmonkey.com(web)
416-304-9696 (tel)
416-304-9697 (fax)
9:00 AM - 5:00 PM EST M-F
No charge for standard questions.

Corelogix Corporation

support@corelogix.ca (email)
403-692-8805 (tel)
9:00 - 5:00 PM EST M-F

Cornerstone Solutions, Inc.

info@cornerstonesolutions.com (email)
www.cornerstonesolutions.com (web)
877-661-5200 (tel)
8:00 AM - 5:00 PM CST M-F
No charge for standard questions

CRM AddOn Factory

Free support via:
Manuals, FAQs and Knowledge Base

Or email  https://kayako.crmaddon.com

Click here for our Ticket system

Our telephone numbers are:
203 541-0040 North America
44 203 026-9402 UK
49 8282 800 400 Germany
We’re located in the Central European Time (CET) zone.
Support time is till 11am, but our ticket system is online 24h, and monitored at least 16 hours a day.

CRM Integration Systems

info@calloncrm.com (email)
http://www.CallOnCRM.com
(web)
480 295-3390  (tel)
602 532-7245  (fax)
No charge for standard questions within first 90 days of ownership. Telephone support: $30 for the first 30 minutes; $ 30 for each additional 30 minutes. No charge for fax or email questions unless in-depth, which bills at $ 30 hour.

Cubix Software

support@cubixsoftware.co.uk (email)
www.cubixsoftware.co.uk (web)
+44 1642 350609 (tel)
M-F 9-6 GMT
FREE Technical support via email or the support forum

Data Fields Manager, Inc.

Data Fields Manager provides free support 30 days after the purchase of the product. Any other support beyond 30 days falls under the guidelines of the 3 types of support provided to our customers. For more information please visit: http://www.datafieldsmanager.com.

Datastream Consulting Services

support@datastreamcs.com (email)
www.datastreamcs.com (web)
646-216-9249 (tech support)
8:00 AM - 5:00 PM PST M-F
No charge for installation help / standard questions within first 90 days of ownership. After 90 days, Telephone support: $ 45 per incident.

DripMarketingLetters.com

lori@dripmarketingletters.com (email)
www.dripmarketingletters.com (web)
646-402-5907 (tel)
Pretty much 24/7
No charge for standard questions. You may ask strategy questions in our DripMarketingCamp.

Durkin Computing, LLC

Support@DurkinComputing.com (email)
Free online support
www.ContactListPlus.com (web)
973-625-1119 (tel)

DYMO Corporation

support@dymo.com (email)
www.dymo.com (web)
203-661-9700 (tel)
203-661-6533 (fax)
9:00 AM - 5:30 PM EST M-F
No charge for standard questions

Effective Solutions

support@effsolutions.com (email)
www.QSalesData.com(web)
414-525-2975 (tel)
262-790-1880 (fax)
8:00 AM - 5:00 PM CST M-F
No charge for standard questions. Assistance with data clean-up, imports, database customization, and other advanced services is billed at $150/hr.

eGrabber

support@egrabber.com (email)
www.egrabber.com (web)
408-872-3103 (tel)
408-872-3109 (fax)
8:30 AM - 6:00 PM PST M-F
No charge for standard questions

Endicia.com

support@endicia.com (email)
www.endicia.com (web)
800-576-3279 x130 (toll free)
650-321-2640 (tel)
650-321-0356 (fax)

Envelope Manager Software

tech@envmgr.com (email)
www.envelopemanager.com (web)
800-576-3279 (toll free)
650-321-2640 (tel)
650-321-0356 (fax)
7:00 AM - 5:00 PM PST M-F

E Tech Systems Inc.

support@oakpro.com (email)
847-352-4770 (tel)
9:00 AM - 5:00 PM CST M-F
E-mail Support: Free.
Telephone Support: $165 / hr

Exponenciel

support@exponenciel.com (email)
www.exponenciel.com (web)
514-587-6067 (tel)

Fill-Staff

info@fillstaff.com (Public Email)
support@fillstaff.com (For Customers)
www.fillstaff.com (web)
479-270-5035
8:00 AM - 5:00 PM CST M-F
No charge for standard questions. Charge for in-depth/development questions.

HandHeld Contact

support@handheldcontact.com (email)
www.handheldcontact.com (web)
800-939-4737 (tel)
9:00 - 5:00 PM EST M-F
Free technical support via e-mail

Keystroke Quality Computing, Inc.

support@keystroke.com (email)
www.keystroke.ca (web)
800 857-0558 (toll free)
8:00 AM - 5:00 PM EST M-F
Free technical support via e-mail

Hogan Data

AddOns@HoganData.com (email)
http://hogandata.com (web)
210-375-5832 (tel)
866-879-0340 (fax)
8:00 AM - 5:00 PM M-F CST

Information Optics Corp.

Technical Support for InfoOptics for Windows is available from the software publisher at 1-609-607-0778 x2.

Mondo Media, Inc.

activate@mondolessons.com (email)
http://www.mondolessons.com (web)
312-527-3133 (tel)
9:00 AM - 5:00 PM M-F CST
Software installation included as part of software pricing. For additional training and consulting: Telephone support: $0 for the first 5 minutes; $160 for each additional 60 minutes. Billable in 15 minute increments.

Patricia Egen Consulting

support@egenconsulting.com (email)
www.egenconsulting.com (web)
423-875-2652 (tel)
423-875-2017 (fax)
8:00 AM - 6:00 PM EST M-F
No charge for standard questions. Charge for in-depth/development questions.

PersonalCRM

General support -- general support information
Problems -- to contact us with a problem
408-426-8089 (tel)
9:00 AM -5:00 PM PST M-F
We provide free phone support for 30 days from date of purchase and then free email support for up to 6 months from date of purchase. After that we provide telephone support: $30.00/first 15 minutes, $25.00 for each incremental 15 minutes. No charge for email questions unless in depth, which bills at $150.00/hour consulting rate.

Project KickStart

Web form support (Free support)
www.projectkickstart.com (web)
Answers to frequently asked questions (FAQs) for all known issues are posted to our website here. The fastest resolution to your problem is to first review our FAQs before contacting Technical Support.
9:00 AM - 5:00 PM PST M-F

Remote Tech Group

support.rtgroup.com (web)

Resource Dynamics

www.resource-dynamics.com (web)
support@resource-dynamics.com (email)
727-360-0533 (tel)
727-367-8452 (fax)
8:30 AM - 5:30 PM EST M-Th
8:30 AM - 5:00 PM EST F
Closed on major US holidays

Scan and Organize

www.scanandorganize.com (web)
support@software4advisors.com (email)

Seamless CRM

http://seamlesscrm.co.uk (web)
support@seamlesscrm.co.uk (email)
+44 (0)8454300900 (tech suppt)
M-F 9-5 GMT
Tech Support Policy: Please visit the knowledege base section on our website in the first instance to see frequently asked questions and help videos. Every order for Seamless Opportunities (no matter how many licences that includes) comes with 30 days free technical support. Support is provided over the telephone and by e-mail but is restricted to technical functional issues, not set up or template creation. You can get help with these things by purchasing a Jump Start or Design Kit in Seamless Opportunities Extras. Pay-as-you-go telephone and online support to deal with any technical questions you may have about Seamless Opportunities is available at $2.45/min+VAT billable in 15 minute blocks.

Sonoma Enterprises

sales@sonomaenterprises.com (email)
support@sonomaenterprises.com(email)
866-340-1905 (fax)
No charge for email for the 1st year; after the 1st year support renewal is $59/year with discounts for multiple years. If the question cannot be answered via email there is a provision on the website to request a call back and we will call the customer and resolve their questions.

Standss (South Pacific) Limited

support@standss.com (email)
M-F 8-5 GMT+12
Free Email Support

Stonefield Systems Group Inc.

support@stonefieldquery.com (email)
800-563-1119 (tel)

Swiftpage

support@swiftpage.com (email)
877-228-8377 Option 2 Toll Free

SystemsNet

support@systnet.com (email)
www.systnet.com/ (web)
215-340-1951 (phone)
215-340-2288 (fax)
9:00 AM - 5:00 PM EST M-F
No charge for standard/non technical questions within first 30 days of ownership.
For Technical Support: $ 150 per hour, minimum of  ¼ quarter hour.

Tandem CloudTop

sales1@cloudtopoffice.com (email)
cloudtopoffice.com (web)
866-710-4228 (tel)
8:00 AM - 5:00 PM CST M-F
Level 1 plus errors support

TendenZ

info@tendenz.nl (email)
actaddon.net/en (web)
(0031) 10 2950600 (tel)
Call for support details

Template Zone.com

support@templatezone.com (email)
617-441-3171 (tel)
617-441-5992 (fax)
9:00 AM - 6:00 PM EST M-F
No charge for standard questions unless in-depth within first 90 days of ownership.

TopLine Results Corp.

www.toplineresults.com (web)
800-880-1960 (tel)
8:00 AM - 5:00 PM CST M-F
Call for support details.

Virtual Roof

www.virtualroof.com (web)
407-830-5108 (tel)
8:00 AM - 5:00 PM CST M-F
Call for details.

Windswept Software

support@windsweptsoftware.net (email)
info@windsweptsoftware.net (general information)
www.windsweptsoftware.net (web)
508-540-5458 (tel)
508-540-3440 (fax)

Wolf's Byte Productions

dwolf@howtosoftware.com (email)
www.howtosoftware.com (web)
858-538-8565 (tel)
858-538-5266 (fax)