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HelpDesk


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Be sure to check out the Solutions page. Many of the common tasks are listed.

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Tele-Support HelpDesk

For Customer Service, HelpDesk, Technical Support, Call Center Operations and Call Tracking. Tracks calls from inception to resolution with full time keeping and billing, built-in knowledge base, call escalation, and detailed activity analysis. Free plugin allows non-support staff members to view helpdesk notes right from the contact record. Tele-Support HelpDesk has been serving the Act! community since 1994.
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The HelpDesk... for Act!

The Helpdesk...for Act! is designed to integrate with Act!, allowing your support staff to manage the helpdesk within a familiar look and feel and prioritise their workload with automatic alerts to remind them of up coming SLA targets.
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